Phones + Managed IT
Your phones.Your IT.One team.
One team for phones, IT, support, and accountability so your staff stops chasing four vendors for one problem.
DataproTS Softphone
Live queue
24/7Front Desk
Available
Billing
Warm transfer
Service
On active call
Active call
Midtown Pediatrics
Smart transfer to support and records
Live transcription
RecordingCaller needs same-day records review and transfer to billing after scheduling.
Transfer
To billing in one tap
Presence
See who can answer now
Proof band
Trusted by healthcare, legal, and multi-site teams across NJ and NYC
CareNorth
Healthcare
Bergen Legal
Legal
MetroFleet
Transportation
Hudson Advisory
Professional Services
NorthStar Health
Healthcare
Summit Counsel
Legal
Eastline Logistics
Transportation
Park Row Group
Professional Services
The accountability gap
Four vendors. Zero accountability.
When phones, internet, IT, and support are split across vendors, nobody owns the outcome. We do.
The old way
Vendor
Phone Vendor
Blames call flow on the network
Vendor
IT Provider
Says the phone system owns it
Vendor
Internet Carrier
Escalates somewhere else
Vendor
Support Desk
No one owns the final result
DataproTS
One team
Phones, IT, support, and ownership under one accountable operating team.
Outcome
One accountable answer
Escalation
One path to resolution
What 500+ NJ/NYC businesses actually measured
83%
First-call resolution
Urgent issues handled without a second handoff
500+
Businesses supported
NJ and NYC clients relying on one accountable team
99.9%
Platform uptime
Voice infrastructure monitored across live production environments
Average live response
Real humans answering support around the clock
Measured across 2024 managed clients in NJ and NYC
We stopped hearing “that's the phone vendor's problem” and “that's your IT company's problem.” DataproTS owns the whole mess, which means our team gets answers fast.
83% fewer missed calls400+ extensions deployed
Replace the vendor maze
Stop chasing vendors.
One team for phones, IT, support, and accountability across NJ and NYC.