Local · 24/7 · Since 2010

Your phones and your IT. One local team. One bill.

Dataprots runs both your business phone system AND your IT infrastructure. When something breaks at 2 AM, you call one number — and it's the same engineers who set it up.

No contract. Free consultation. Real humans answer the phone.

500+

NJ + NYC businesses

99.9%

Uptime SLA

24/7

Local support

Dataprots Cloud PBX
SC

Sarah Chen

+1 (201) 555-0147

Connected · 02:34

Recent calls

Marcus Reeves2m ago
Tori Nakamura14m ago
David Kuo1h ago
The Dataprots Difference

Two fragmented worlds. One accountable team.

VoIP outage — 9 AM Monday

The old way

Phone Vendor
Tier-2 only
MSP / IT
Not our problem
ISP
Call the carrier
Cyber Vendor
Separate contract
avg. resolution time:4–6 hours· 3 handoffs · 0 accountability
Resolved in minutes — no handoffs

The Dataprots way

VoIP down
DATA
PROTS
Fixed

Business VoIP

Hosted & managed

Managed IT

Full stack

ISP Liaison

We call for you

Cybersecurity

Always-on

avg. resolution time:< 30 min· 1 call · full ownership
One number to call
One invoice
One accountable team
PROOF · NUMBERS THAT MATTER

Not marketing numbers. Operational reality.

What 500+ New Jersey and New York businesses actually get when they move to Dataprots.

Vendor handoff reduction

83%

fewer handoffs

Average reduction in the number of vendor handoffs per incident after clients move their phones and IT to Dataprots. Measured across 2024 support tickets.

Vendors per incident

Before
4
After
1
Single point of contact — Dataprots
Businesses served

500+

NJ + NYC businesses

Each dot = 25 clients. Purple = local NJ/NYC

Uptime SLA

99.9%

Jan 2024Dec 2024

11.99 mo available · ~9 hr allowed downtime per year

Local support

24/7

Real humans, not bots

ONLINE NOW · 3 engineers on call
Median response

< 8 min

Ticket open → engineer on the line

7-month trend · industry avg 47 min

Founded

Since 2010

15 years serving NJ and NYC. Same leadership. Same phone number.

201020172025
Headquarters

River Edge, NJ

Our engineers are in the same time zone, same traffic, same snow. No ticket goes to Mumbai at 2am.

NJ · NYC · CT service area

Customer Testimonial

Before Dataprots, we were losing nearly a quarter of our incoming calls. Now our patients can reach us, and our staff has the tools they need to provide better care.

OD
Operations DirectorRegional Urgent Care Network · 25 Locations · Bergen County, NJ
83%
reduction in missed callsMeasured over first 90 days post-migration
$14K saved in lost appointments / month
Zero dropped calls in 14 months
HIPAA-compliant voicemail audit trail
Real Customers · Real Outcomes

Four industries. One phone number.

Same team runs the phones and the IT for all of them. Same bill. Same accountability. Same 24/7 support.

Healthcare

83%

Reduction in missed patient calls across 25 urgent care locations

400+ extensions · HIPAA compliant

Legal

100%

Call recording compliance with 7-year audit trail retention

45 attorneys · 5 offices

Transportation

500+

Daily dispatch calls handled with real-time routing integration

24/7 coverage · AI after-hours

Professional Services

Same Day

Support response for any phone or IT issue, guaranteed in NJ/NYC

One provider · Zero finger-pointing

Connects with your stack

Already talking to your tools.

Your phone system, your ticketing, your CRM, your email, your calendar — Dataprots plugs into all of it natively, not through brittle third-party middleware.

d.

Live integrations hub

EMAIL
CHAT
CRM
DATA
SECURITY
CLOUD
+ 6 more integrations

NATIVE

Dataprots speaks your stack's APIs directly. No Zapier. No brittle middleware. First-class connectors maintained in-house.

Microsoft 365 · Google Workspace · Salesforce

REAL-TIME

Events flow both ways instantly. Caller context surfaces in your CRM before the ringing stops — inbound or outbound.

Screen pops · Call notes · Ticket sync

REVERSIBLE

Disconnect cleanly. Your data stays exactly where it was. No vendor lock-in, no migration headaches, ever.

Scoped permissions · Clean rollback
One decision away

Stop chasing vendors.Start calling one number.(201) 751-1003

Free 15-minute review. We'll tell you honestly what's worth fixing and what you can leave alone, no sales pitch, no lead trap, no “let me get my manager.”

  • No contract
  • No pressure
  • Real engineers answer the phone
  • Same-day response in NJ + NYC

Datapro Telecom Solutions, LLC · River Edge, NJ · Since 2010