Datapro Unifi Support

IT Support That Actually Answers

When something breaks, you call one number. A real technician answers — not a voicemail, not a ticket portal. We aim to pick up in 60 seconds during business hours.

Get Started(201) 751-1003

How Our Help Desk Works

Simple support without the runaround.

60-Second Answer Target

Call during business hours and we aim to answer in 60 seconds. No phone trees. No hold music.

Remote Resolution

Most issues resolve remotely within minutes. We connect to your computer and fix it while you watch.

On-Site When Needed

Hardware problems or network issues? We dispatch a technician. Same-day for urgent issues.

What We Support

Your entire technology environment under one agreement.

Desktops and Laptops

Windows and Mac support for hardware and software issues.

Email and Office Apps

Microsoft 365, Outlook, Teams, and common business applications.

Printers and Peripherals

Printer problems, scanner setup, and connected devices.

Mobile Devices

Email setup and basic support for company phones and tablets.

User Management

New hire setup, terminations, password resets, and access changes.

Vendor Coordination

We deal with your software vendors so you do not have to.

Proactive Monitoring

We catch problems before they become emergencies.

24/7 Monitoring

Automated alerts when systems show warning signs.

Patch Management

Security updates applied automatically during off hours.

Health Reports

Regular summaries of your IT environment status.

Tired of Waiting for IT Support?

Tell us about your current frustrations. We will let you know if we can help.

Get StartedCall (201) 751-1003